Notes on AI, coaching & building AIHQToronto

Why I Stopped Selling Programs and Started Selling Check-Ins

A program is easy to sell and easy to abandon. What changes people is someone noticing when they slip.

A coach and a client talking on a gym bench between sets, the coach holding a notebook

For years, the thing I sold was the program: the weeks laid out, the exercises, the sets and reps, the nutrition targets.

The programs were good. Most people didn’t finish them.

A program is the easy part

Anyone can find a decent training plan now, and an AI will write one in seconds. Knowing what to do was rarely the problem. Doing it in week four, after a bad night of sleep and a work deadline, was.

The research on behaviour change agrees. People are far more likely to follow through when they’ve decided in advance exactly what they’ll do when a specific obstacle shows up: “If I get home after seven, I’ll do the 20-minute version, not skip it.” Psychologists call these implementation intentions. A large review of 94 studies found they had a medium-to-large effect on actually reaching goals (Gollwitzer & Sheeran, 2006).

A program doesn’t contain those plans. A conversation does.

What a check-in actually is

A good check-in is short and specific:

  • What did you do since we last spoke?
  • What got in the way?
  • What’s the plan the next time that happens?

The last question is the one that matters. It turns a bad week into an if-then plan for the next one. Over a few months, those plans add up to something no program on its own gives you: a way of training that survives your real life.

Why this matters more with AI

I’m building an AI coach into my business, and it can produce a program faster than I can. That makes the program worth less, and the follow-through worth more.

The coaching I want to sell is what happens between sessions: someone noticing the slip, asking what got in the way, and helping you plan for it next time.


Source: Gollwitzer, P. M., & Sheeran, P. (2006). Implementation intentions and goal achievement: A meta-analysis of effects and processes. Advances in Experimental Social Psychology, 38, 69–119.